Privacy Policy

1. Information we collect

• When you place an order: your name, mobile number, email (optional), delivery address, the items you ordered, and your chosen payment method.
• When you create an account: your name, email and password. Your password is stored in encrypted (hashed) form — no one, including us, can read it. You may also save your mobile number and address for faster checkout.
• When you message us: whatever you choose to share with us on Facebook Messenger, such as payment confirmations or legit-check results.

We do not collect card numbers or bank login details on this website.

2. How we use it

• To process, confirm, ship and deliver your orders.
• To contact you about your order (via Messenger, SMS or call), including shipping fees and payment.
• To run your account: show your order history and pre-fill checkout.
• To handle returns, refunds and authenticity-guarantee claims.
• To comply with legal obligations, such as tax and accounting requirements.

We do not sell your personal information, and we don't use it for third-party advertising.

3. Who we share it with

Only with those who need it to complete your order or run this website:

• Couriers and delivery partners — your name, mobile number and address, so they can deliver your package.
• Payment channels (e.g. GCash, banks) — only the details needed to confirm or refund a payment.
• Our service providers — the companies that host this website and its database, who store data on our behalf and may not use it for their own purposes.
• Government authorities — only when required by law.

4. Cookies and your browser

We only use cookies that the site needs to work: one to keep you signed in to your account. Your shopping cart is saved in your own browser. We don't use advertising or tracking cookies.

5. How long we keep it

We keep your account information while your account is active. Order records are kept for as long as needed to fulfil the order and handle any returns or guarantee claims, and afterwards for as long as required by law (for example, tax and accounting rules). When information is no longer needed, we delete or anonymize it.

6. How we protect it

The website uses encrypted connections (HTTPS), passwords are stored hashed, and only the store owner can access customer and order details through a password-protected admin area.

7. Your rights

Under the Data Privacy Act, you have the right to:

• be informed about how your data is used;
• access the personal data we hold about you;
• correct inaccurate or outdated data (you can update your details anytime in My Account);
• object to processing, or ask us to delete or block your data, unless we must keep it by law;
• get a copy of your data in a commonly used format (data portability);
• file a complaint with the National Privacy Commission (privacy.gov.ph) if you believe your rights were violated.

To make a request — including deleting your account — message us on Facebook Messenger or email lesterjohnjimenez3@gmail.com.

8. Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it last changed.

9. Contact us

Questions about your privacy? Reach us on Facebook Messenger or email lesterjohnjimenez3@gmail.com.